Security
The security and privacy of your data are our highest concern. We strive to keep your data as safe as possible and to ensure the highest possible service reliability. Our services store and process all of your data on servers in Germany. Application data is encrypted in transit and at rest.
Hosting
This service uses servers of Amazon Web Services located in Germany to host applications and resources. To ensure high security, our engineers do not directly access application servers. You can find more information about the security, privacy, and cloud compliance of our providers on the websites of the platform provider.
Engineering
Our team has over ten years of experience in building and operating highly reliable software systems. We use our experience to optimize the software architecture of each of our services towards reliability and scalability. Whenever possible, cloud resources are provisioned by automated processes, and any direct access - even for our engineers - is prevented by design. Our software releases are supported by automated tests.
Availability
We strive for 99.99% uptime for our services. We employ external systems to monitor the availability of our services. Service interruptions and signals of unusual systems behavior are reported to our engineers 24 hours a day. Our services are designed to be redundant and fault-tolerant.
Data
Application data is encrypted in transit and at rest. Sensible data is not visible to or accessed by our engineers. If you instruct us to do so, an engineer can be given privileges to access your data to deal with technical issues. Usually, technical issues can be reviewed and resolved without accessing your data. Following the principles of data economy and reduction, personal data is generally stored only when necessary. Please see our privacy policy for more details.
SSL
Our services are accessible using secure SSL communication only.
We are happy to address any further questions you might have. You can contact us by using the contact options of this service.